Lorraine P., Elmwood Park, NJ
I have had this company for 38 years. Obviously they are doing a great job or I would have gone with another company. My technician Kevin is so very professional, he always explains things and answers all of your questions. Supervisor Ed is also wonderful to talk with. I believe if your looking for an alarm company give Supreme Security a try.
Shelly B., Middletown
Steve Wands is absolutely brilliant at his job. He not only fixes a very delicate system with thoroughness, he also shows unbelievable patience with is customers. When he shows up, I know he will do all that he can to alleviate the problem. I feel you are very fortunate to have him aligned with your organization.
Sundip M., East Brunswick
I've been a residential customer of Supreme Security Systems for 12 years. I wanted to write a quick note to commend two members of your staff for the exceptional customer service, professionalism, and quality of work they provided me recently in regards to upgrading my home’s security system, specifically Mike (Sales) and Bill (Tech).
My 12+ year old alarm system had been acting up recently and it was time to upgrade to a new updated system. I reached out to Supreme Security in early June and Mike was instrumental in putting together a package that was perfect for my requirements and within my budget. His patience and positive attitude during all communications with me is very much appreciated, especially when answering all my questions and educating me on the workings of new system technology. On July 9, Bill visited my residence and did a thorough job in not only installing the new alarm system components, but also explaining to my wife and me how to effectively use all the features available. He performed the installation properly, in a courteous, professional, and expert manner.
It is very rare these days to receive such a high level of professional customer service from businesses. But your team's professionalism and technical expertise is exemplary and I could not resist sending a note to you in recognition of Mike and Bill.
Sandy H., Somerville
Curtis is an excellent technician. It was a pleasure having him in my home.
Healthcare Service Provider, Jersey City
Exceptional customer service, very detail oriented and knowledgeable, you must be very lucky to have him [Shafiq] as employee.
Long time residential customer
Maria and I would like to express our sincere thanks and gratitude for providing us with an update on our alarm system. We would especially like to mention the wonderful and professional service provided to us by Mike, Bob, and George. Each of these gentlemen were extremely professional, reliable and courteous when it came to assessing our needs, ordering the correct items, installation, and troubleshooting.
Again, thank you for everything.
Financial Services Company, Newark
Technician [Dan] was very friendly, was professional and seemed to know his job very well. Took time to explain the procedure that was being performed.
Tami B., Scotch Plains
Neil was very thorough and made sure to explain everything and answer all our questions.
Wende Cambria Senopole, Cambria Companies
We just wanted to touch base and let you know of our relationship with Supreme, from the onset it has been one of the best “partnerships” we have had in all of our 75 years of doing business.
When we called Mike in to access our situation, and our bad experience with our previous alarm company, he already had his hands full.
The senior members of our company had such a bad taste of alarm companies that they were negative from the get go. Mike was able to access the situation and handle it in a very professional manner. Within a few days we had all of the information which we needed to proceed with Supreme. He successfully “ diffused” the situation, and had the senior members in his pocket, so to speak! (The junior members were already on his side!)
We still had to overcome the installation process with the “higher tech” equipment, lingo and whole concept. That is where Jimmy came in. He made the process look easy, and went about the installation without a hitch, or if there was one, we were not aware. Jimmy and his team were so professional and cordial that they became a part of the Cambria “family.” We were sorry to see him go!
Unfortunately, we have some employees who are not cut from the same cloth as Jimmy, so he and Mike had to return to add more cameras. This once again went smoothly. They all handled the additions with discretion and professionalism. Every member of your team that has been in this establishment has handled themselves with complete professionalism. In business today, that is a rare commodity.
On behalf of the Cambria Family, and Cambria Family of employees we would like to thank you for all of your support, and we look forward to long successful relationship.
Mrs. A., Verona
Mrs. A. called in to say how pleased she was with the work the tech did. She was happy that he kept her informed with what he was doing and felt confident that the issue is resolved.
Ernest F., Westfield
Great service – came day I called!
Women’s Clothing Store, Princeton
He [Dan] went above and beyond his inspection. I am very grateful and appreciative.
Security/Safety Manager, Manufacturer, Somerset
I would just like to extend my thanks to your company and most importantly your team that services our site. As you probably know, we just went through a major audit that was a make or break for our company. Supreme Security came through for us in a big way. I would like to mention some people who helped us through this last 6 months in getting us compliant, you should be proud to have each and every one of these people working for your organization.
Thanks also to anyone I might have left off the list.
We passed the audit with flying colors and we look to continue our relationship with your company. We have a few more upgrades to make in the very near future and I completely trust your team will get us to where we need to be. Thank You!
Robert L., Morganville
[Steve was] excellent & professional.
Dr. J., Union
Thanks to the Service Department for scheduling my call so quickly. I really appreciated that.
Walter G., Westfield
I am so glad I have your service.
Kaller & Associates, Inc., Allenhurst
We want to thank you and your service staff for marvelous service for about 20 years.
A major hotel chain was having a problem of theft from burglars entering rooms at night and stealing guest property. These thefts were occurring despite the rooms being occupied, and further, ...Read More